Unlearning a behavior is critically important in improving skills to take us to the next level. I recently worked with a client who wanted to improve her public speaking delivery as she was asked to speak to larger audiences than she had previously presented to in her role at her organization. She viewed herself as […]
How to Encompass Empathetic Communication
As leaders, how do we or could we do more to invoke and/or develop our empathetic communication skills? Empathy is the heart of effective communication whether you have an audience of one or an audience of many. Empathetic communication builds trust, reduces conflict, productively resolves problems, and increases engagement. The following acronym (SLACK) describes attributes […]
How Artificial Intelligence Affects Communication
Artificial Intelligence affects communication in several ways and could be a game changer. One of the biggest advancements in the area of communications was the recent launch of an Artificial Intelligence (AI) bot called ChatGPT. If you are not familiar with this tool, it lets you type in a question, and it will respond with […]
My Inspirational Top Reads from 2022
My 2022 bookshelf provides inspiration for reflection and life-long learning. This is the time of year when many of us take the time to reflect on the past year: What went well? What do I want to change/improve upon in the upcoming year? What new goals/experiences do I want to add in the upcoming year? […]
3 Ways Targeted Generosity Builds Stronger Connections
There are many benefits that can be derived from the act of targeted generosity. Research has shown that there is a link between expressing gratitude with being generous, as both are forms of social support. The act of generosity towards others often elicits appreciation from the recipients. Recent research published in Psychosomatic Medicine: Journal of […]
3 Steps to Leading Your Audience on a Presentation Journey
How do we make the presentation journey more concise and deliver just what our audiences want or need? I find it useful to think of my presentations and speeches as a journey where I lead my audiences to insights or ideas that might be new or different from how they’ve previously thought. This analogy helps […]