Presence and trust are built in everyday moments, through the way we listen, respond, and make others feel heard. How does presence connect to our communication, credibility, relatability, and trust? I’ve recently worked with a client who wanted to work on her presence. She entered a new role and had several challenges to overcome: a […]
communication
Asking Better Questions: The Communication Skill That Builds Connection
Asking better questions can create clarity, build trust, and strengthen connection. One of the most interesting requests from my coaching practice I’ve had lately came from one of my clients who is an engineer. Among one of his goals, he is looking to be able to ask better questions to his AI agent to get […]
3 Responsive Communication Tips for When You’re Put on the Spot
Responsive Communication Starts Before You Speak As I look back on the new clients I have worked with, I see consistent responsive communication challenges. Even though my clients were in different industries and had varying lengths of experience in their respective roles, at least one if not more of our sessions focused on how to […]
Reading the Room: The Most Underrated Communication Skill
Why reading the room matters more than the perfect script. An underrated communication superpower is the ability to “read the room”. Whether you are on a stage, leading a boardroom discussion, or simply sitting around the dinner table with family, the ability to notice what’s happening around you—and adjust in real time—is one of the […]
4 Relatable Leadership Skills that Build Trust and Connection
Developing relatable leadership skills can help strengthen communication, deepen relationships, and create greater influence at work and beyond. It’s summer! Back in the day, summer was my favorite season. My parents shipped me off to summer camp in the mountains when I was 10 years old, and I looked forward to returning every summer after […]
Why Human Connection Matters in the Age of AI
Human connection in communication builds trust, presence, and engagement in ways AI simply cannot replicate. Communicators today are no longer evaluated only by how well they deliver information. We are evaluated by how effectively we create engagement, trust, clarity, and emotional connection across multiple platforms and attention spans. Using AI can be a bonus to […]