No matter where you work or what the job is as a supervisor you will at some point have to handle an angry employee. Learning this skill can be difficult and does take some practice. As a matter of nature if someone is angry at us then we have an inherent tendency to become angry […]
Written Communication
Connecting with Others Through Positive Communication
Using positive communication to effectively connect with others is a part of becoming a moving force in leadership roles. Communication plays a major role in pushing forward in order for businesses to grow. Without using good communication skills most business deals could be based on putting out fires rather than watching the business grow. A […]
Dealing with Your Fear of Public Speaking
Are you one of those people that have anxiety attacks before a public speaking event? Fear of public speaking is one of the top social fears found among Americans. Whether it involves speaking up at meetings or in class, this fear can truly wreak havoc in your life. Overcoming this fear can be difficult but […]
Preventing Miscommunication with Active Listening
Have you ever talked with someone and known that they were not there with you? Effectively connecting with others includes the use of active listening skills. It isn’t difficult to tell when speaking with someone that “no one is home.” For communication to work both speaker and listener should be actively engaged. Listening involves much […]
Body Language – Non-Verbal Communication in the Work Place
Body language or non-verbal communication is very important in the work place. If used correctly it helps in getting the point across by allowing you to effectively connect with the person or persons with whom you are speaking. Body language is very relevant for people in management or leadership roles in the work place. Many […]
Speaking In an Unfamiliar Venue
For most people speaking in public is a scary prospect. At best it can give you the butterflies, and at worst it can paralyze you. This stress can be multiplied when you are expected to speak in a venue that is unfamiliar. This sort of venue is one at which you are speaking whether it […]