As leaders, how do we or could we do more to invoke and/or develop our empathetic communication skills? Empathy is the heart of effective communication whether you have an audience of one or an audience of many. Empathetic communication builds trust, reduces conflict, productively resolves problems, and increases engagement. The following acronym (SLACK) describes attributes […]
effective communication
How Artificial Intelligence Affects Communication
Artificial Intelligence affects communication in several ways and could be a game changer. One of the biggest advancements in the area of communications was the recent launch of an Artificial Intelligence (AI) bot called ChatGPT. If you are not familiar with this tool, it lets you type in a question, and it will respond with […]
My Inspirational Top Reads from 2022
My 2022 bookshelf provides inspiration for reflection and life-long learning. This is the time of year when many of us take the time to reflect on the past year: What went well? What do I want to change/improve upon in the upcoming year? What new goals/experiences do I want to add in the upcoming year? […]
3 Ways Targeted Generosity Builds Stronger Connections
There are many benefits that can be derived from the act of targeted generosity. Research has shown that there is a link between expressing gratitude with being generous, as both are forms of social support. The act of generosity towards others often elicits appreciation from the recipients. Recent research published in Psychosomatic Medicine: Journal of […]
5 Strategies to Comfortably Self-Promote Your Accomplishments
How does one comfortably self-promote and not feel as if it is bragging? I’ve worked with many clients over the past several years who were preparing for an interview or needed to speak about their accomplishments in order to get promoted, and they felt uneasy with this task. In some cultures, it’s considered inappropriate to […]
5 Strategies That Make Speaking Up in Meetings Easier
One challenge that I’ve been observing over the past several months with several clients is speaking up in meetings. In my coaching practice, I often work with clients who have received feedback that they aren’t contributing or speaking up in meetings. There are several reasons why this may be occurring: lack of self-confidence, inner fear […]