Using this powerful tool when faced with perceived negative situations will help turn negative feedback into gratitude. According to neuroscientists, our brains are evolutionarily hard-wired to remember the negative rather than the positive. It’s one of our defense mechanisms to protect us against threats and keep us alive. It’s called our negativity bias. That is […]
communication
3 Ways to Speak with Power
When you speak with power, you engage your audience while elevating your confidence. Over the past several months, I have worked with several clients who were looking to speak with more confidence. Jonah Berger’s most recent book, Magic Words: What to Say to Get Your Way, calls this ‘speaking with power’. Our use of language […]
3 Benefits of Using Gestures in Presentations
Using gestures in presentations is a powerful communication technique. One area of communication and in public speaking that hasn’t gotten much attention in recent years since we have been presenting virtually is the power of gestures. In developing content for a presentation, we tend to focus on our choice of words and how we deliver […]
How to Encompass Empathetic Communication
As leaders, how do we or could we do more to invoke and/or develop our empathetic communication skills? Empathy is the heart of effective communication whether you have an audience of one or an audience of many. Empathetic communication builds trust, reduces conflict, productively resolves problems, and increases engagement. The following acronym (SLACK) describes attributes […]
How Artificial Intelligence Affects Communication
Artificial Intelligence affects communication in several ways and could be a game changer. One of the biggest advancements in the area of communications was the recent launch of an Artificial Intelligence (AI) bot called ChatGPT. If you are not familiar with this tool, it lets you type in a question, and it will respond with […]
3 Ways Targeted Generosity Builds Stronger Connections
There are many benefits that can be derived from the act of targeted generosity. Research has shown that there is a link between expressing gratitude with being generous, as both are forms of social support. The act of generosity towards others often elicits appreciation from the recipients. Recent research published in Psychosomatic Medicine: Journal of […]