Engaging in a conversation from different viewpoints can promote healthy communication. As someone who has specialized and taught communication skills over the past decade, the One Small Step program piqued my interest. After hearing the StoryCorps founder’s interview, I signed up to participate in the One Small Step program. At this time in our country’s […]
Spoken Communication
How to Turn Negative Feedback from Speaking Engagements into Gratitude
Using this powerful tool when faced with perceived negative situations will help turn negative feedback into gratitude. According to neuroscientists, our brains are evolutionarily hard-wired to remember the negative rather than the positive. It’s one of our defense mechanisms to protect us against threats and keep us alive. It’s called our negativity bias. That is […]
3 Ways to Influence Emotions In Our Audience
As speakers, we need to be intentional about how we use our emotions for influence. I am often asked by clients how they can be more influential with the emotions of their audiences. Some have an ask for their senior leadership, others want their audience to accept a change within their organizational processes or procedures, […]
Speakers Code Of Ethics
Communication Ethics Because public speaking is such a powerful communication tool, speakers need to adhere to a code of ethics. Most professions have created ethical guidelines which governs the work or services that are performed or conducted in a given industry. Even if you are not a professional speaker, but a professional who speaks, adhering […]
Persuasive Communication
Finding The Truth In Persuasive Communication Persuasive communication entails laying out a claim, then providing evidence and reasoning to support that claim in an effort to move an audience to take a specific action. Below are several of the most common fallacies that are often used in persuasive arguments. How many of these have you […]
Pivoting For Change
Change Starts With Conversation Having been certified as a Conversational Intelligence coach last year, one of the core beliefs promoted by its founder, Judith Glaser, is that changing anything starts with a conversation. The challenge becomes how to start and facilitate those conversations. The ability to effectively connect starts with being open to change. How […]